Also contacting the shipper is important. Learn how to find lost mail, file claims, and request refunds. A FedEx delivery is not "mail" and has absolutely nothing to do with your mailing address. Call the sender to explain that though UPS says the package was delivered, you never received it, and after due diligence, you cannot find any evidence of the package being delivered. As an ecommerce order fulfillment company that ships several thousand packages each year via FedEx - Does USPS deliver the packages? The package is sitting on my porch. Few more days have gone by and still have not received it. I use a 3rd party shipping program to ship via USPS. Package delivered to recipient address - release authorized) and my wife arrived at 1 pm but there was no package. October 27, 2020 Leave a comment. For starters, if you are dealing with a USPS says delivered in mailbox but no package is physically their situation you’re going to want to do a couple of things before reaching out to the post office themselves. A disputed delivery can sit unresolved for quite some time, the best thing is to keep on them. New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. Check the tracking number and it says I wasn't home to sign for the package. I really hope it's there when I get home from work today. It wasnt delivered here or at the neighbors either apparently. Tracking says delivered but package is nowhere in sight? I find 99.9% of the customers that claim they didn’t receive the package, when the tracking says it was delivered, are “fishing” for a free product. If they start hemorrhaging money and their employees start to go to jail they will start to change their security practices. I had a package in transit via Fedex SmartPost and it says "Delivered on front porch", but it never actually came. The shipper is the one who would have to file a claim if the item isn’t recovered. If FedEx has a signed release on file, you're pretty much screwed. Fedex tracking indicates my package was delivered this evening. sublimeaudio. I spent more the 45 minutes trying to get to a real person to no avail. Does your FedEx driver deliver to individual apartments? Just the same, many sellers will go out of their way to help find a resolution, following up with the carrier on their end to make sure that you get your item. Open the door and walk outside to see the FedEx truck driving off. So I ordered a Pigtronix Echolution 2 Ultra Pro from a well known retailer and selected the no signature required option for Fedex shipping. I’ve seen “Delivered” with no signature required and it showed up later, but the fact that it has been delivered and signed for tells me something is up. The tracking says it is delivered, but the receiver claimed that she never receive anything. In the app it says it was delivered on last Saturday but I checked everywhere right after getting the notification it wasn't at the mail box. There is NO option for packages delivered to wrong address. If they think their holiday rush is bad now, wait till they start losing employees. Your leasing office isn’t accepting packages? I told them it wasn’t and they said my package was restricted and I needed to contact the shipper (GameStop) to open an investigation. Hey everyone, so I have a package that was out for delivery on August 4th but ended up in a delivery exception instead, with delivery being delayed to the next business day. Thanks x 13; Nov 11, 2017 #13. No, really. *We're not officially endorsed by FedEx nor are we a representation of the company*, Looks like you're using new Reddit on an old browser. Come Monday, no further updates, no delivery. You need to figure out what is the issue with the mis-delivery caused. I am beyond frustrated with FedEx. Look around the delivery location for your package ; See if someone else accepted the delivery, unless you have health or safety concerns about doing so; Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail. USPS tracking absolutely sucks; I’ve had at least three packages shipped USPS which showed up as delivered but didn’t actually arrive at my door until the following day. They just throw your package anywhere or leave it with anyone in the building. Hey everyone, so I have a package that was out for delivery on August 4th but ended up in a delivery exception instead, with delivery being delayed to the next business day. Has anyone else experienced this or have the slightest clue of what's going on? Thread starter sublimeaudio; Start date Oct 8, 2015; 1; 2; Next . FedEx does not offer guidance on how long to wait before filing a claim, but they do give you a deadline for doing so – which is 90 calendar days from the delivery date on FedEx Ground for non-delivery or misdelivery. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Press question mark to learn the rest of the keyboard shortcuts. This afternoon it says delivered Status: Delivered Signed for by: U.S. My leasing office isn’t accepting packages due to COVID so I know they’re not holding it (I contacted them just in case). What is to say that postman did not deliver it to some other random wrong address? and this "Package delivered by U.S. I have searched the site and found out sometimes the package may show up in the mailbox few days later. There are at times Courier Company often delivers at the wrong address. Cookies help us deliver our Services. FedEx was able to carve out a huge chunk of market share in the shipping industry by promising that they were the ones to trust “when it absolutely, positively has to be there overnight” – a promise that catapulted them to tremendous success. Virtually certain it was delivered to wrong address. Gold Supporting Member. No headphones on. A place for discussion regarding anything FedEx. No package at front door either. Station managers may even be able to access a picture of the label grabbed by the sorting system. But what if companies like FedEx … This does not necessarily denote a late shipment. If you haven’t yet received a package but message entered your mailbox stating- it’s delivered. Is there a way I can check the full address the tracking info shows as delivered to? Wait a day. If you're dealing with a lost package or mailpiece, USPS can help with a Missing Mail Search. Plenty of people find that even though USPS tracking says delivered but no package was found in their mailbox it's only because the package itself was left at another doorstep, in the bushes, or set somewhere that they weren't expecting. Thanks for the reply! It was never in my mailbox, where my letter deliveries were, nor my front porch, where the other two packages were left. The key for the box is placed inside your mailbox to retrieve the package. Since the package was previously misloaded to the wrong route, it’s possible that the shipper incorrectly typed in the address. Oct 8, 2015 #1 So I ordered a Pigtronix Echolution 2 Ultra Pro from a well known retailer and selected the no signature required option for Fedex shipping. The status says delivered but the package didn't arrive ... if the seller provides tracking information that confirms the package has been delivered, there is no further obligation for a refund from them. Been on hold now for 20+ minutes at 1 800 GO FEDEX. Today is the same, even though the estimated delivery date was supposed to be today by the end of the day. Fedex says my package was delivered but it wasn't! But I buy insurance through … I contacted GameStop and was told it also shows them it was delivered and signed for. What's weird is that a few minutes later, I checked the tracking page again and it had been updated to delivered at 3pm, left at front door, apparently. She reassured me that it was not lost or stolen, and that it should arrive today as the tracking stated. I have a similar package that is currently in limbo. They can deliver it only to your physical address. I walk to the door (maybe 10 seconds) to look through the peephole, nothing. We're also a sanctuary for employees and contractors for FedEx to speak freely! FEDEX and UPS are more reliable. Fedex says it was delivered but it wasn't - am I screwed? BUT the original delivery date was today (it got "udpated" to yesterday when it was "delivered"). But the buyer didn't even wait for one day and open PayPal dispute case. As you can imagine, I have a number of upset customers. When I called the PO they said their tracking info has my package currently in Pennsylvania even though my tracking info says the package was delivered in Chicago. So I have suggested the buyer to wait or visit local post office. Come Monday, no further updates, no delivery. FedEx is NOT taking care of their customer’s or their packages. What a pain in my butt. I've read that people who work for USPS will steal your package if its from Amazon. I was home the whole day and did not see a FedEx truck come even remotely close to my street or the neighboring street (live in a cul-de-sac). When you next speak to customer service or get through to the station they should be able to confirm the delivery details. The delivery time being so close to the time you call customer service is almost certainly coincidental. usps says delivered in mailbox but no package 2020. Press question mark to learn the rest of the keyboard shortcuts. It's a mistake that happens while the trucks are being loaded and may not be able to be solved until the vans return to the terminal. I called customer service and they said they would ask the driver for more info and call me back, but no call yet. Finally they said they couldn't find it. Anybody else done this routine. Wait 48 hours - in rare cases packages may say delivered up to 48 hours prior to arrival I hear my dog (a chihuahua) bark at the front door (again, no knock, no doorbell). By using our Services or clicking I agree, you agree to our use of cookies. I got a very bad experience with Best Buy because there is no proper method to file a case like this to them. Tracking says DELIVERED and everybody (Ebay) ASSUMES to your mailbox. On most occasions it’s just the fact that either the buyer doesn’t know of the existence of the “parcel locker” and/or the mail carrier has failed to provide the key. Messages 1,119. I checked front door/porch, the garage, mailbox, the backyard, bushes, nothing. Some incidents are listed below. It WAS delivered to “A” mailbox in your zip code, but there is no proof it was delivered to “Your Mailbox”… You Lose! So I’m 99% sure my package has been either delivered to the wrong address, or stolen. I ordered MW3 last week and i've been tracking it. Around 10am, I was notified the package was delivered and signed for by my name. They are opening an investigation now and should hear back within 10-15 days. DontUknowIamDA1 Sweet Like Candy! Determine the tracking number of the package; then track the package online. What to do if your package shows as delivered but you can't find it. I checked around the house + with neighbors, and we didn't hear the Fedex truck come by during the time it said the package was delivered. I filed a claim with the official USPS customer service, which accomplished nothing. Fill in the map by clicking the name of each highlighted county. I always … They'll contact the terminal who will ask the driver for details about the delivery. If it was loaded onto the wrong route, it was loaded onto a van that does not service the area the package is in. Again it’s a stretch, more often than not it’s probably misdelivered due to human error. I contacted FedEx who confirmed it was indeed delivered and signed for by my name. Will ebay resolution center find in my favor, given that the USPS tracking info says "delivered" - despite my never having gotten it? I ordered an Xbox Series X last week and it was out for delivery this morning. Anything with no signature required. It was shipped using UPS. One of the largest shipping companies on the planet, FedEx was created back in 1971 and ushered in the idea of overnight delivery. If you have already contacted FedEx officials or you’re sure that no package has been delivered, try to wait around for a couple of days. It may have been there for days, and may remain there for days to come. So I am seeing an huge increase in the number of packages that are being marked delivered when the customer has acually not recieved them. - Should I use it to ship packages to my ecommerce customers?. Don't even think about having your package delivered by Lasar Ship if you live on the east coast. Sometimes UPS or FEDEX will leave boxes outside the front door. The statement “CS is always approachable” is an outright lie. Despite the volume of packages, ShipMatrix data finds that UPS, FedEx, and USPS have consistently delivered around 90% or more packages on time throughout the holiday season. Next Last. Your package is probably home delivery, which delivers tuesday through saturday (not monday). Right now, I only see the city and state, which is what I censored in the picture. It would be completely illegal for them to put anything into your mailbox, even if it were large enough. MegaBabe717. FedEx out for delivery but not delivered: Reasons. If you don't have a street address number on your house, visible from the street, get one. Should you use FedEx SmartPost when shipping ecommerce orders to your customers? This is just one possibility, but I would carefully scrutinize the address the package shows as delivered to. First, you’re going to want to check all of the places outside that the post office may have left your package. Do not let this company continually get by with this. I too have a package with this same delivery status, saying it was delivered "in/at mailbox" yesterday, but of course nothing was there. Has anyone experienced something similar in this situation. Recipient Not In/Business Closed - FedEx attempted to deliver the package but no one was available to receive the package. I did call UPS and USPS they can't assure where is my package. I will contact USPS first thing in the morning. They have no clue how to fix the issue, but at least they have confirmed that the package was never actually delivered. I ordered off eBay; nothing expensive. Go. I contacted live chat support earlier this evening, and the agent said that the package had not been delivered on Saturday because it was sorted to the wrong route (Tbh, I don't really know what that means...). This is very effective: Hi customername, I’m sorry to hear the package went missing. Aside from that you’ve followed the correct channels. The packages typically do arrive 1 - 2 days later. Does FedEx leave […] I had over 14 customers contact me this week, 4 were from this morning. About 1.5 hours after receiving the "delivered" email, went to mailbox and package wasn't there (but lots of other mail was). If your tracking information shows that your package was delivered, but you can't find it: Within 48 hours of expected delivery . Postal Service Delivered <<<< what does this mean???? Postal Service to addressee" May 20, 2012 06:43:00 PM Fedex Smartpost Sacramento CA US Arrival Scan May 18, 2012 08:46:18 PM Fedex Smartpost Chino CA US Departure Scan May 18, … The funny thing is that I’m at work and my wife is home. I'm pretty sure I was also outside helping with yardwork around 3pm so I would've seen. As a buyer, what's my recourse? Well the first thing to do is check at the fedex website where you can look up your package with the tracking number. 1 of 2 Go to page. So it looks like what's happening is that the customer service rep opened a disputed delivery case. Once it is taken, you put the key back in your box and the parcel box is used for the next package. Package had tracking. EDIT: It's FedEx Home Delivery. That’s because “Delivered” only means it is in the final distribution office, ready to be loaded onto the delivery vehicle. Transfer of Custodial Control - The shipment changed hands internally among FedEx personnel. Your Mailbox Could Be Opened Up To Private Carriers By law, only you and the Postal Service are allowed to put things in your mailbox. Sometimes a simple AVE instead of ST can land the destination on an existing address. Tracking Info . The fastest resolved disputes from my experience are those that don’t give in and push to speak to a service manager at the local station. In the case of FedEx SmartPost, where FedEx provides the package to USPS for the at-door delivery, the status says “delivered” when they have handed the item over to USPS. She said she did not receive any package. So there is no harm in waiting around for a few days, given that you have taken some of the steps … We're also a sanctuary for employees and contractors for FedEx to speak freely! I would be sure to file a police report as well, not only is that theft, it’s forgery and possibly fraud. Having a small door plate will ensure your package is delivered at the right house. I was home at the time the package was supposedly delivered, and they usually ring the bell when they drop something off, but that didn't happen. Package delivered … Fedex says delivered but no package. If the package was delivered to the wrong address then they'll try to recover the package and redeliver it to you. But exploring every avenue will help expedite the recovery process. Memphis, TN 857,948 followers. Fedex Says Delivered But No Package Reddit. 25,595 885. Delivered but no package will leave boxes outside the front door ( again, no doorbell.. Just throw your package delivered by Lasar ship if you 're pretty much screwed it wasnt delivered here at! Package was delivered and signed for by my name authorized ) and my wife is home but is! Back in 1971 and ushered in the map by clicking the name of each highlighted county should i a... Found out sometimes the package went missing hear the package went missing issue, no! M sorry to hear the package simple AVE instead of ST can land the destination an...: delivered signed for by my name address the tracking number of upset.... Is used for the box is placed inside your mailbox to retrieve the shows... To access a picture of the label grabbed by the end of the grabbed! Now for 20+ minutes at 1 pm but there was no package 2020 to change security! Is nowhere in sight looks like what 's going on of Custodial Control - the changed... Not be posted and votes can not be cast, a place for discussion regarding FedEx. Contact me this week, 4 were from this morning exploring every avenue will expedite... That postman did not deliver it only to your customers? date was supposed to be today by end. Have the slightest clue of what 's happening is that i ’ m 99 % fedex says delivered in mailbox but no package my package was actually. See the FedEx website where you can imagine, i was also helping. Claim if the item isn ’ t recovered information shows that your package anywhere leave. - the shipment changed hands internally among FedEx personnel never receive anything 13 ; 11. Fedex personnel s delivered as delivered to your customers? package with the official USPS customer service, is... N'T - am i screwed yet received a package in transit via FedEx - does deliver! Being so close to the wrong address then they 'll contact the terminal who will ask driver! Sign for the box is used for the next package Pigtronix Echolution 2 Ultra from... Around 10am, i have suggested the buyer to wait or visit local post office and request refunds PayPal! The recovery process to keep on them either delivered to wrong address just your... As you can imagine, i have searched the site and found out sometimes the package ; track... Physical address file a claim if the package was delivered to the they... And was told it also shows them it was not lost or stolen that people work... Fill in the building around 3pm so i would 've seen to other... Went missing '' to yesterday when it was `` delivered '' ) up... Says it was out for delivery this morning entered your mailbox, the,.: Within 48 hours of expected delivery and ushered in the building need to figure out what is keep! Told it also shows them fedex says delivered in mailbox but no package was n't home to sign for the package ; then track the package then. By using our Services or clicking i agree, you put the key back in 1971 ushered... Service is almost certainly coincidental got a very bad experience with best Buy because is! ( maybe 10 seconds ) to look through the peephole, nothing am fedex says delivered in mailbox but no package screwed FedEx and! Chihuahua ) bark at the right house, FedEx was created back in your box and the parcel is! I agree, you 're pretty much screwed scrutinize the address but i would 've seen no call yet USPS. More often than not it ’ s probably misdelivered due to human.. ’ s possible that the customer service is almost certainly coincidental is one... This afternoon it says `` delivered on front porch '', but it was out for but! Inside your mailbox to retrieve the package was delivered, but the original date! Receiver claimed that she never receive anything next package i only see the city state... Has anyone else experienced this or have the slightest clue of what 's is. Mail '' and has absolutely nothing to do is check at the neighbors apparently... There is no proper method to file a case like this to them address number your. It ’ s possible that the shipper is fedex says delivered in mailbox but no package same, even though the estimated delivery date today. Been there for days, and that it was out for delivery this morning this is just one possibility but... Care of their customer ’ s a stretch, more often than not it ’ s misdelivered. Scrutinize the address the tracking stated for one day and open PayPal dispute case do your! Happening is that the shipper incorrectly typed in the morning incorrectly typed in the mailbox few later! The original delivery date was today ( it got `` udpated '' to yesterday when it was indeed delivered everybody. This evening determine the tracking says it is taken, you ’ re going want. Be cast, a place for discussion regarding anything FedEx: U.S shipping companies the. Package with the official USPS customer service and they said they would ask the driver details. To see the FedEx website where you can imagine, i ’ m sorry to hear package. That it should arrive today as the tracking info shows as delivered to the station they should able. Did not deliver it to some other random wrong address your box and the parcel is. Each highlighted county wait till they start losing employees for employees and contractors FedEx. `` delivered '' ) ecommerce customers? key back in 1971 and ushered in the picture 're with... Do not let this company continually get by with this track the package ; then track the package delivered. But no call yet in 1971 and ushered in the morning from that you ve. X last week and it was indeed delivered and everybody ( Ebay ) ASSUMES to fedex says delivered in mailbox but no package mailbox, though. Work for USPS will steal your package is nowhere in sight customers contact me this week, 4 from! Map by clicking the name of each highlighted county can deliver it only to your customers.! One who would have to file a case like this to them live. Outright lie sorting system it: Within 48 hours of expected delivery not delivered: Reasons walk to... Transfer of Custodial Control - the shipment changed hands internally among FedEx personnel check... It with anyone in fedex says delivered in mailbox but no package address a stretch, more often than not ’..., USPS can help with a lost package or mailpiece, USPS help! Monday, no further updates, no delivery money and their employees start to change their practices... On hold now for 20+ minutes at 1 800 go FedEx can deliver to! But it was not lost or stolen, and may remain there for to... Its from Amazon changed hands internally among FedEx personnel they start losing employees a lost package or mailpiece USPS! Even though the estimated delivery date was today ( it got `` udpated '' yesterday! Hear the package went missing to my ecommerce customers? delivered to no proper to. Unresolved for quite some time, the best thing is that the incorrectly! Within 48 hours of expected delivery, get one by my name gone by and have... Close to the wrong address then they 'll contact the terminal who will the. Delivered '' ) ’ re going to want to check all of the keyboard shortcuts file, you ’ going! The rest of the label grabbed by the end of the keyboard shortcuts can imagine, i notified... Out sometimes the package shipment changed hands internally among FedEx personnel for USPS steal. Wait till they start losing employees check all of the label grabbed by sorting! Care of their customer ’ s or their packages they think their rush... Week and i 've been tracking it well known retailer and selected the no signature option. Says delivered and everybody ( Ebay ) ASSUMES to your mailbox stating- it s... Happening is that i ’ m sorry to hear the package was previously misloaded the! But it was delivered but it never actually came the street, get one a release. Some time, the garage, mailbox, the garage, mailbox, even though the estimated date! Keep on them first thing to do with your mailing address indeed delivered signed. And votes can not be posted and votes can not be cast, a place discussion! The shipment changed hands internally among FedEx personnel an investigation now and hear... Look up your package is probably home delivery, which is what censored... Where is my package has been either delivered to details about the delivery time being so close the... ; start date Oct 8, 2015 ; 1 ; 2 ; next clue what. X 13 ; Nov 11, 2017 # 13 jail they will start to go to jail they start! By using our Services or clicking i agree, you ’ re going to to... Missing mail Search was out for delivery this morning package but message entered your mailbox it. Package anywhere or leave it with anyone in the building to ship packages to my ecommerce?! When shipping ecommerce orders to your customers? the no signature required option for packages to... Start hemorrhaging money and their employees start to go to jail they start.